Give release traffic its own front door.
releases.yourrecoveryco.com
Your Recovery Co.
Hours and locationComplaints
Release center
What do you need to do?
Choose one. You'll see what to bring before you book.
Get my vehicle back
Redemption requirements, then the booking calendar
View requirementsCollect my belongings
Personal property rules, then the pickup calendar
View requirementsPick up a unit
Transporter requirements, then the transport calendar
View requirementsAll releases are by appointment. Your lender must authorize the release before you book.
Your Recovery Co.
Hours and locationComplaints
← All options
Get your vehicle back
Read everything below before you book. If something is missing, we can't release the vehicle.
ImportantYour lender must send us release authorization before your appointment.
What to bring
- Government photo ID that matches the account
- Release confirmation from your lender
- The VIN, to book your appointment
- Payment for any fees we've told you about
Pickup hours
Monday to Friday
By appointment only
Facility address is shown after booking
Rules
- 1.Third-party pickups need written authorization from the registered owner.
- 2.Bring government photo ID that matches the account.
- 3.Arrive at your booked time. Late arrivals may need to rebook.
- 4.We can't release a vehicle without lender authorization on file.
- 5.Personal property is released separately. Book it under Collect my belongings.
- 6.Treat staff with respect. Appointments can be ended for threats or abuse.
Continue to booking Questions? Chat with us
Your Recovery Co.
Hours and locationComplaints
← Vehicle redemption rules
Book your appointment
Pick a time that works. You'll confirm your details on the next screen.
Booking calendar · CleardataVehicle redemption
Mon26
Tue27
Wed28
Thu29
Fri30
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
1:00 PM
1:30 PM
2:00 PM
Tue, Oct 27 · 10:00 AMContinue
Chat with us
Your Recovery Co.Staff online
Yes, with written authorization from you as the registered owner, plus his photo ID. It's rule 1 on the requirements page.
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ReleaseSupport
Everyone sees your rules before they book.
Requirements, chat, complaint intake and your Cleardata calendar on one site, so people know what to bring before they call or show up. Your main site stays focused on lenders.
Clear instructions up front help cut down on:
- Calls asking what to bring
- Missing ID or paperwork
- Pickups the lender has not approved
- Misunderstandings at the facility